# Troubleshooting

Fixes for the old interface still showing, blank slots and build problems.

## The old interface still shows

- **Reconnect.** Players who were connected during the restart can keep the old interface until they rejoin.
- **Restart the resource.** Run `ensure ox_inventory` in the server console, or restart the server.
- **Check the folder name.** The downloaded folder must be named `web` and sit directly inside `ox_inventory`. A folder inside a folder, such as `ox_inventory/web/web`, is not picked up.
- **Check the built files.** `ox_inventory/web/build` must contain `index.html` and an `assets` folder with `index.js` and `index.css`. If they are missing, see [Build the interface](#/docs/ox_inventory_redesign/installation?section=4-build-the-interface-if-needed).
- **Check for an update.** If you updated ox_inventory after installing, its own interface replaced the redesign. See [Updating ox_inventory](#/docs/ox_inventory_redesign/upgrading).

## The inventory does not open

Look at the server console and the F8 console for errors from `ox_inventory`.

- An error that mentions a missing file under `web/build` means the interface is not built or was not uploaded. See [Build the interface](#/docs/ox_inventory_redesign/installation?section=4-build-the-interface-if-needed).
- Errors after an ox_inventory update usually mean the versions no longer match. The redesign is tested against 2.47.9; check yours in [Dependencies](#/docs/ox_inventory_redesign/requirements?section=oxinventory-version).

To confirm the problem is with the interface, restore the `web` folder you backed up and restart. If the inventory still fails, the cause is elsewhere in your ox_inventory setup.

## An item's slot is blank

The item has no image. Add a PNG named after the item to `ox_inventory/web/images`. See [Item images](#/docs/ox_inventory_redesign/configuration?section=item-images).

If your own images disappeared after installing, they were in the `web` folder you replaced. Copy them from your backup's `images` folder.

## Some items still have the old artwork

That is expected. 133 of the 197 bundled images are redrawn so far; the rest keep their original artwork for now.

## The build fails

- Use Node.js 18 or later. Check with `node --version`.
- Install with `npm install --legacy-peer-deps`. Without that option the install can stop on a dependency conflict.
- Run the commands inside the `web` folder, not inside `ox_inventory`.

## My colour changes do not appear

Changes to `src/index.scss` take effect only after `npm run build`, a resource restart, and a reconnect. See [Customise the look](#/docs/ox_inventory_redesign/configuration?section=customise-the-look).

## The text looks different from the screenshots

The interface uses the Inter font when the player has it, and Segoe UI or Arial otherwise. See [Font](#/docs/ox_inventory_redesign/configuration?section=font).

## Still stuck?

Ask in the [Discord](https://discord.gg/SHCSCp3B5k) with your ox_inventory version and any errors from the server and F8 consoles.